2. How is my order shipped?
Items are shipped via USPS Media Mail within 2 business days (Monday through Friday) upon receipt of cleared payment. DELIVERY TIME = PROCESSING (within 2 business days) + SHIPPING (2-8 business days). NOTE: Please add 2-4 days to the delivery time for shipments to Alaska and Hawaii. Weather-related shipping delays are not within our control.
5. What is your privacy policy?
Your privacy is important to us. All information submitted in the order process is handled confidentially. The only information needed in the Order Process is as follows: Name, Shipping/Billing Address, and Email Address. This information is needed for bill processing, order fulfillment and to provide you with superior customer service. Your personal information is not shared with any outside parties, nor do we send "junk" or "spam" mail.
6. What is your return policy?
We do not accept returns. Our items are described as accurately as possible and clear photographs are provided. If you have questions concerning any of our items, please contact us at [email protected] or through eCrater's "Ask Seller a Question" link which is located on every listing. We will get back to you within 24 hours to resolve any issues.
